Supreme technology demands superlative service

Terex-Demag is renowned worldwide as the leader in technology for telescopic and lattice boom cranes This explains our great commitment to the best possible provision of technical support and the supply of parts.

To do even better justice to these demands, Terex Demag in Zweibrücken has reorganized its Customer Support and Service departments.

The main focus of activity is on the Parts Centre and Central Service. Terex Demag's own service facility is also located there.

What makes Terex Demag's Service so special?

• Ease of contact 24 hours a day at Parts Sales and Service through Terex Demag Partners in any chosen country, whose contact details can be found in the lists service contacts and parts suppliers .
• Competence in giving advice and order taking for parts queries.
• Expertise stemming from more than 30 years of technical support for crawler and AT cranes helps highly qualified specialists at Central Service as they coordinate support for customers and Service Partners, if need be even on site.
• Speed in the dispatch of parts while maintaining high volume availablity.
• Experience in the purposeful selection of the appropriate Terex Demag genuine parts and their delivery anywhere in the world.
• Dependability towards our customers, a hallmark of the global network of Terex Demag Service Partners, to ensure that repairs meet the most stringent of demands in respect of safety and mechanical reliability.